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How long will it take to receive my order?


• Please allow 2-3 business days for processing. Once shipped most domestic orders take anywhere from 3-5 business days to arrive depending on the efficiency of your local postal service.

International order takes 10-20 business days for standard shipping depending on your country(Canada UK takes 10-15 days). 

Please note we have no control of how your government takes to clear packages at customs. Please allow time to be clear.


How long do I wear it?

You can wear our waist trainers for 6-10 hrs daily for 30 days or until you are happy with your results.


How fast do I start seeing results?

Everyone’s body is different. If you wear our waist cincher for 6-10 hrs daily along with eating heathy and exercising, you will see results within 30 days.

Do you ship worldwide?

Yes we do

How Do I wash my Products?

You may hand wash and hang to dry. DO NOT PUT IN WASHER MACHINE.

Do you offer refund?

We do not offer refunds.Exchanges ONLY if we made a Error.


Can I cancel my order?

We do not process cancellations after the order has been placed. 


How Can I track my package?

Once your order has been packaged and is ready to be shipped you will receive an email at the original email address you used to place your order with your tracking number. Once you have received your tracking number you may go online to http://www.ups.com


to track your package as well as sign up for delivery updates. 


How Can I speak to a live person?

Give us a call or text at (773)-403-0400


Policy - 

1. No refunds! All SALES ARE FINAL on FULL BODY GARMENTS (NO EXCEPTIONS) due to the fact the health department says its illegal and All Body shapers are CUSTOMIZED. Please be mindful with what size you are ordering, read the description; You can call or email us for a quicker response; someone will help you to the best of their ability to make sure you are a satisfied customer!

2. Processing takes 2-3 Business Days , Once shipped you will be provided your tracking number. Packages may be tracked at http://www.UPS.com


. Most domestic orders take anywhere from 4 to 7 business days to arrive depending on the efficiency of your local postal service. International shipping delivery times may vary between 2 to 3 weeks. WE ONLY SHIP TO THE ADDRESS LISTED ON THE ACCOUNT. No P.O Boxes Allowed. Please double check the ship to address prior to making an order.

3. CANCELED ORDERS: A 20% restocking fee will be applied 

4. Mermaid Waist Mobb ships from ILLINOIS WE ARE AN ONLINE STORE ONLY!!

5. The best way to contact us is by email: mermaidwaistmobb@yahoo.com

6. For all garments you should measure using a measuring tape or order your shirt size equivalent. Our garments run true to size. If you are in between sizes please order greater size. since items are customized there are NO RETURNS FOR REFUNDS UNLESS ERROR IS MADE BY MERMAID WAIST MOBB . ONLY ACCEPT EXCHANGES (3) days from receiving time.